Refund and Returns Policy

Thank you for shopping with us. We appreciate your business and strive to ensure your satisfaction with every purchase. Please read the following policy carefully regarding refunds and cancellations:

Cancellation Policy:

Once an order is placed and confirmed on our website ehvajwellery.com, it cannot be modified or refunded under any circumstances. We put considerable effort into fulfilling and delivering your order promptly. However, if there are any issues with your order fulfillment, our team will contact you within 24 hours of order placement.

Refund Policy:

We operate on a strict no return/exchange policy. However, in the rare case of a damaged or incorrect product being received, your order will be eligible for exchange or return. Please contact our customer support via WhatsApp at +91-9023077634 within 24-48 hours of delivery to initiate the process with the full video of unboxing.

Refund Turnaround Time:

Upon approval of a refund request, please allow 3-5 working days for the refund to be processed. This timeframe includes the processing time required by our payment gateway and banks.

Credit Amount Processing Time:

After the refund has been processed, please allow an additional 3-5 working days for the credited amount to reflect in your bank account.

We appreciate your understanding of our policies as they are designed to ensure a seamless shopping experience for all our customers. Should you have any questions or concerns, please don’t hesitate to reach out to our customer support team.